FAQ

 Q: Do you make your own jewelry?

While we make certain pieces in-house , many of our pieces are made with our trusted and reputable jewelers and manufacturers

 

What is Continuum Silver?

Continuum sterling silver has more than 95% precious metal content. This patented* sterling silver’s superior oxidization and tarnish resistance allows for a longer lasting finish.

  • Contains no nickel
  • Grade 1 bright white metal (No rhodium plating required)
  • Oxidation/tarnish resistant
  • Excellent castability
  • Maintains form; resists misshaping

 

What does Pre-order mean?

"Pre-order items" are backordered and "made to order" items , we don't have it on hand yet but you can still purchase the item and they will be shipped as soon as they are available.  Delivery time typically takes between 1-2 weeks  (2-6 weeks for Customized items).

"Add to cart" items, means they are available in-house and ready to be shipped between 1-4 business days.

 

SUSTAINABILITY

  • Our jewelry are crafted with ethically Sourced, conflict free Diamonds ,Recycled Gold and Silver , and Hand-selected Gemstones 
  • South Sea Pearls are carefully hand-picked by our pearl experts directly from the Philippines 

 

PACKAGING

Your item will arrive in a reusable padded polymailer envelope along with  an eco-friendly box or a microfiber pouch suitable for storage .

Gift packaging: Our gift packaging box is eco-friendly made 100% recyclable material . Choose an add on "gift  wrap " option along with your order and leave a message when prompted during checkout.  We will make sure to  omit the packing slip.

 

SHIPPING & HANDLING

See detailed shipping and handling information here.

RETURNS & REFUNDS

See detailed return and exchange information here